Caddy Moving damage claims & insurance

A human reviews every damage claim.

About 1% of moves result in a damage claim. A human reviews every claim.

Caddy is a service business with human-first support. You are not dealing with AI with a damage claim.

damage claim rate

Across 29,000+ moves completed.

Human

claim review

A person reviews every damage claim.

7 days

phone support

A person answers the phone every day.

If something is damaged

1Call (888) 818-8049. A person answers, 7 days a week.
2Tell the team what was damaged. A human dispatches and monitors every job, so they know your move.
3A human reviews your damage claim.

These questions apply whichever company you choose.

✓What damage or liability coverage is included?

✓Are the movers employees, or independent providers?

✓How do I file a claim, and who reviews it?

✓Is there a time limit to report damage?

✓Is a person available by phone if something goes wrong?

1% across 29,000+ moves completed.

A human reviews every damage claim and every complaint.

(888) 818-8049. A person answers, 7 days a week.