50 complaints were filed with the BBB in the last 3 years, and 48 were closed in the last 12 months.
This page shows the public complaint record and where to read the lower-rated reviews.
Caddy uses technology to run the business, but it is still a service business with human-first support. Humans answer the phone 7 days a week, and you are not dealing with AI with your complaint.
A person answers, 7 days a week.
A human dispatches and monitors every job.
A human reviews your complaint and any damage claim.
"Only reason it's four stars is they ran 20 minutes late — but they texted ahead and knocked the time off the bill. Honest crew."
Call (888) 818-8049 and a person will answer, 7 days a week, or contact Caddy through caddymoving.com.
50 complaints were filed with the BBB in the last 3 years, with 48 closed in the last 12 months.
No. Caddy Moving is not currently BBB accredited.
1% across 29,000+ moves completed.
